Last updated: 15 August 2026
This page explains how to delete your Tonalè account and what happens to your data when you do. Tonalè is published by LK Studio.
The fastest way is from the app itself. Deletion is immediate and does not need to be approved by us.
1. Open the Tonalè app and sign in.
2. Go to Settings.
3. Tap Account.
4. Tap Delete Account.
5. Confirm when prompted. For security you may be asked to sign in again first.
Your account and data are removed as soon as you confirm. This cannot be undone.
If you cannot sign in, have uninstalled the app, or are a parent or guardian acting on behalf of a child, email us at [email protected] with the subject Delete my account.
Please send the request from the email address the account uses, or tell us which address the account uses, so that we can identify the right account. We will confirm once the account has been deleted.
We respond to deletion requests within 30 days.
Deleting your account permanently removes:
Account data. Your email address and authentication record, including your password.
Profile data. Your name, gender, and instrument.
Progress data. Lesson and stage progress, stars, streak information, saved revision questions, and last login date.
Once deleted, this data is gone from our systems and we cannot recover or restore it.
Feedback you have submitted. If you sent feedback through the app, we keep that submission for 3 months from the date you sent it, then delete or anonymise it. Feedback is stored separately from your account, so it is not removed by deleting your account. If you want it deleted sooner, email us at [email protected].
Records we are legally required to keep. We may retain limited information where the law requires it. We do not use it to run the app or to identify you as a user.
Crash and diagnostic reports. These are not linked to your account and are retained by our error-reporting provider under its own retention schedule.
If you are a parent or guardian and want a child's account and data deleted, email us at [email protected]. Tell us the email address the account uses and that you are the parent or guardian.
We will delete the account and its data, and confirm to you once it is done.
For anything else about your data, see our Privacy Policy or contact us at [email protected].